Everything here happens by email, one person to another. Write to us, and someone from the workshop writes back. Expect an answer within a day.
Where to write
Thinking about a watch
Questions about a particular reference, its movement, how it wears, availability or payment: info@supercloneluxury.com
Once your order is with us
Payment details, your photographs and approval, tracking, returns and warranty claims: orders@supercloneluxury.com
Our offices
China Office
A286, No. 99 Zhanxi Road, Yuexiu District,
Guangzhou City, Guangdong Province
Hong Kong Office
Unit 1051, Block A, China-US Centre, 15 Kwun Tong Commercial Street, Kowloon, Hong Kong
US Office
323 South Grand Avenue, Suite 2450,
Los Angeles, California, USA
Help us help you
- Start the subject line with your order number (it is on your confirmation) and the right person picks it up first.
- For a warranty question, attach a photo of the issue and tell us when the watch arrived.
- For a return, email us first. We confirm the return and send you a return number before anything is posted. The conditions are on our returns page.
Already answered
Many things are covered on the site: how payment by bank transfer or crypto works, how long delivery takes, what happens with customs. Have a look at the FAQ and the shipping page; if the answer is not there, write to us.
A note on what we sell
Super Clone Luxury sells 1:1 replica watches. We are not affiliated with any watch brand, and we cannot help with questions about brand-made watches, their servicing or their warranties.
We are a UK-based online store and we ship worldwide, with one exception: Switzerland is the one address we cannot deliver to. Ask before you order; we would far rather talk it through than take a watch back.
Phone & WhatsApp: +1 (213) 268 2904